Cancellation Policy

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Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. Please be advised that cancellations made up to 24 hours before a scheduled appointment via [email, text, phone call] will be processed without a penalty. Cancellations made 24 hours or less before an appointment will be subject to a charge of $50.00. This includes appointments where our service provider is unable to access the property, is turned away, or the client is unavailable.

If SOL Y MAR STUDIO cancels an appointment with less than 24 hours, a new appointment will be scheduled without penalty to the client, subject to availability.

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment by calling or texting (321) 541-0880 or email us at cindyortegaaprn@gmail.com or by clicking the appointment link in your previous confirmation email.